AffordableToner.com
Return Policy:
We guarantee your complete satisfaction! In the event, you are not satisfied
with the quality of the product you purchased from this web store, we will
replace the product or refund the purchase price.
The Guarantee is conditional and remains in effect for a period of 6 months
after the date of shipping, as indicated on the purchase invoice.
The following warranty policies apply in the event you are unsatisfied with
the print quality or the product received is defective.
Important: Items must be packaged in their original product box. We are
unable to credit any returns without the original product box. Please do not
mark the product box. Any items returned with marks, stickers, tape, tags,
packing labels, or writing on the product boxes will not be accepted and will
not be refunded or credited.
Re-manufactured cartridges are warranted for a period of 45 days from the date
of purchase invoice. You may return a product for replacement or full refund
within the 45-day warranty period. Re-manufactured ink cartridges must contain
no less than 75% of the original ink capacity. Sorry, but we do not assume
responsibility to damage of the printhead/circuitry assembly due to improper
handling. Please remove protective tape carefully!
Compatible replacement cartridges (which replace the OEM brand) are warranted
for a period of 180 days from the date of purchase invoice. You may return a
product for replacement or full refund within the 180-day warranty period. The
returned cartridge must contain no less than 75% of original ink capacity.
Original Equipment Manufacturer (OEM) brand cartridges are warranted for a
period of 30 days from the date of purchase invoice. You may return a defective
product for replacement or full refund within the 30-day warranty period. The
cartridge must contain no less than 75% of ink capacity and be returned in the
original OEM packaging. Sorry, but we do not assume responsibility to damage of
the printhead/circuitry assembly due to improper handling. Please remove
protective tape carefully!
Products that are ordered incorrectly or for a machine that no longer is
operative are only returnable if the original packaging is unopened and in
resalable condition. The cost of reshipping are the responsibility of the
purchaser. Please check your order carefully.
All returns and replacements of defective merchandise are done with no
additional cost to you. For other returns, shipping charges are not refunded and
a 20% re-stocking fee will be charged.
To return a product
If you experience problems with Brother Printer Drums, please follow the
instructions:
In order to resolve problems in the most expedient manner, Brother has asked us
to forward all service calls about their printer drums to them.
For problems with Brother Printer Drums, please call 800-276-7746 Prompt 1
For problems with Brother Fax, Multifunction Center & DCP: 800-284-4329
Prompt 2
Brother has product specialists trained in quickly diagnosing and resolving
equipment problems. If after this process the drum is proven defective or is
suspect, and if still under warranty, the product specialist will be able to
order and ship directly to you a replacement item.
Please call the Customer Service Department and obtain a Return Merchandise
Authorization number. (RMA#). Please
Download
the Return Merchandise Form, print it, complete all the required fields and
include this form with your return.
This number will be used to track your replacement product or refund, whichever
is requested. Return the product in the original packaging and include a copy of
the invoice and any credit card information needed to apply appropriate credit
to your account.
Enclose any further information you feel will be helpful to our staff to process
your request.
Any product returned for replacement or refund must contain at least 75% of the
volume of ink in accordance to cartridge weight ratios. Empty or damaged
cartridges will not be accepted for return. Affordable Toner does not accept
responsibility for return postage.
Customer Service Department 805-528-8359
Working Hours - Monday-Friday,
9:00am-5:00pm PST.
We appreciate your business and look forward to serving you and your friends
with quality line of printing supplies.
Our Guarantee:
About the products we offer!
All products which, are manufactured for and or sold by Affordabletoner.com or
their affiliate on-line merchants have been made using the finest quality
materials. We insure your complete satisfaction and savings, guaranteed!
In the event it is determined that the product you purchased has failed for some
reason, we will replace the defective product or issue to you a complete refund
for the purchase price.
Warranty periods for ink cartridges are listed herein.
- Compatible type cartridges
are warranted for a period of 180 days from the date of purchase. Cartridge must
contain no less than 75% of ink capacity.
- Re-manufactured type
cartridges are warranted for a period of 30 days from the date of purchase and
must contain no less than 75% of ink capacity.
- Original Equipment
Manufacturer (OEM) type cartridges are warranted for a period of 30 days from
the date of purchase and must contain no less than 75% of ink capacity.
About your security shopping on this site!
Shopping at Affordabletoner.com is absolutely secure and safe! We guarantee that
each purchase you make is protected and safe. If fraudulent charges are ever
made to your credit card, you will not have to pay for them.
Under the Fair Credit Billing Act, you will not be liable for more than $50 of
fraudulent charges. In the unlikely event that you are subject to fraudulent
charges, remember to first notify your credit card provider in accordance with
its reporting rules and procedures. If, for whatever reason, you are held
responsible for this amount, modelinkjet.com will cover the entire liability for
you up to $50, plus will pay you $50.00 in addition for any inconvenience
caused, as long as the unauthorized use of your credit card resulted through no
fault of your own, from purchases made from Affordabletoner.com, while using our
secure server.
About your privacy on this site!
This site uses an Order Form whereby, customers may request information, select
and purchase products or services. We collect specific information only.
Information, required to process the order submitted, and maintain personal
contact with our customers. For example, we will retain in our files the Name,
Address, Telephone Numbers, Email Address, Shipping Information and type of
Printer owned. It is not our intent to send our customers "unsolicited
mailings". Customers may request at their option to receive a free Monthly
Newsletter. You may "unsubscribe" at any time. Financial data provided by the
customer is used only to complete the specified transaction. All information,
including credit card numbers and expiration dates are immediately deleted from
our database. Your personal information will never be, under any circumstances,
released, sold or rented to any third party, guaranteed!
Terms Of Use
Introduction
This site is provided as a service to our customers. Please note that your use
of the Affordabletoner.com site (hereafter, the "Site") constitutes your
unconditional agreement to follow and be bound by these Terms of Use.
Affordabletoner.com reserves the right to update or modify these Terms of Use at
any time without prior notice to you. Your use of the Site following any such
change constitutes your unconditional agreement to follow and be bound by these
Terms of Use as changed. For this reason, we encourage you to review these Terms
of Use whenever you use this Site.
Use of this Site
All materials, including images, text, illustrations, designs, icons and written
and other materials that are part of this Site are intended solely for personal,
non-commercial use. You may download or copy the materials and other
downloadable materials displayed on the Site for your personal use only. No
right, title or interest in any downloaded materials is transferred to you as a
result of any such downloading or copying. You may not reproduce (except as
noted above), publish, transmit, distribute, display, modify, create derivative
works from, sell or participate in any sale of or exploit in any way, in whole
or in part, any of the materials or the Site. All software used on this Site is
the property of Affordabletoner.com and protected by U.S. and international
copyright laws. The materials and software on this Site may be used only as a
shopping resource. Any other use, including the reproduction, modification,
distribution, transmission, republication, display, or performance, of the
materials on this Site is strictly prohibited. The materials in this Site are
copyrighted and any unauthorized use of any materials in this Site may violate
copyright, trademark, and other laws. If you breach any of these Terms, your
authorization and rights to use this Site automatically terminates and you must
immediately destroy any downloaded or printed materials.
Site Security
Users are prohibited from violating or attempting to violate the security of the
Site, including, without limitation, (a) accessing data not intended for such
user or logging onto a server or an account which the user is not authorized to
access; (b) attempting to probe, scan or test the vulnerability of a system or
network or to breach security or authentication measures without proper
authorization; (c) attempting to interfere with service to any user, host or
network, including, without limitation, via means of submitting a virus to the
Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d)
sending unsolicited email, including promotions and/or advertising of products
or services; or (e) forging any TCP/IP packet header or any part of the header
information in any email or newsgroup posting. Violations of system or network
security may result in civil or criminal liability. Affordabletoner.com will
investigate occurrences that may involve such violations and may involve, and
cooperate with, law enforcement authorities in prosecuting users who are
involved in such violations. You agree not to use any device, software or
routine to interfere or attempt to interfere with the proper working of this
Site or any activity being conducted on this Site. You agree, further, not to
use or attempt to use any engine, software, tool, agent or other device or
mechanism (including without limitation browsers, spiders, robots, avatars or
intelligent agents) to navigate or search this Site other than the search engine
and search agents available from Affordabletoner.com on this Site and other than
generally available third party web browsers.
Trademarks
Affordabletoner are service trademarks of www.affordabletoner.com. All other
trademarks and registered trademarks displayed on the site are the trademarks of
their respective owners, and are not intended to imply any endorsement or
affiliation between Affordabletoner and these companies.
Indemnification
You agree to defend, indemnify and hold harmless Affordabletoner.com and its
affiliates from and against any and all claims, damages, costs and expenses,
including attorneys' fees, arising from or related to your use of the Site.
Termination
These Terms of Use are effective unless and until terminated by either you or
Affordabletoner.com You may terminate this Agreement at any time, provided that
you discontinue any further use of this Site. Affordabletoner.com also may
terminate this Agreement at any time and may do so immediately without notice,
and accordingly deny you access to the Site, if in Affordabletoner.com's sole
discretion you fail to comply with any term or provision of this Agreement. Upon
any termination of the Agreement by either you or Affordabletoner.com, you must
promptly destroy all materials downloaded or otherwise obtained from this Site,
as well as all copies of such materials, whether made under the Terms of Use or
otherwise. Affordabletoner.com's right to any Comments shall survive any
termination of this Agreement.
Disclaimer
THE MATERIALS PROVIDED AT THIS SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES
OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Affordabletoner further
does not warrant the accuracy and completeness of the materials at this Site.
Affordabletoner may make changes to the materials at this Site, or to the
products and prices described in them, at any time without notice. The materials
at this Site may be out of date, and Affordabletoner makes no commitment to
update the materials at this Site. Information published at this Site may refer
to products, programs or services that are not available in your country.
Consult Affordabletoner.com for information regarding the products, programs and
services that may be available to you. IN NO EVENT WILL AFFORDABLETONER, ITS
SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY
DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST
PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY
TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEB SITES LINKED TO THIS SITE,
OR THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH SITES, WHETHER
BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS OR
INFORMATION FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR
CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW
MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.